Firearms For Sale Las Cruces NM | Shotguns Las Cruces NM TEXT US

Cancellations & Returns

Cancellations

Firearms
Orders for firearms may be canceled without penalty if the cancellation request is received BEFORE the firearm has shipped and must be verified by a customer service representative. If the cancellation request is received AFTER the firearm has shipped, you will be charged a 20% restocking fee and shipping costs if you wish to proceed with the cancellation.

Accessories
Orders for accessories may be canceled without penalty if the cancellation request is received BEFORE the accessories have shipped and must be verified by a customer service representative. If the cancellation request is received AFTER the accessories have shipped, you will be responsible for paying the return shipping costs if you wish to proceed with the cancellation.

Returns

Firearms
FIREARMS CANNOT BE RETURNED AFTER THE TRANSFER PROCESS HAS BEEN COMPLETED. It is your responsibility to thoroughly inspect the firearm BEFORE completing the transfer. If there is a problem with your firearm, contact us BEFORE completing the transfer. We will work with the receiving dealer to ship the firearm back to us at no cost to you. After we have received the defective firearm, you will have the option of receiving a replacement or receiving a refund for the defective firearm. We understand that some manufacturer defects may not be identifiable upon initial inspection. However, by purchasing a firearm from us, you agree that upon discovering a defect in your transferred firearm that you will work with the manufacturer for replacement or repair (in accordance with their warranty policy). Any failed background check will result in a 20% restocking fee plus all applicable shipping fees.

Accessories
Defective Accessories
Defective items that are not firearms or ammunition may be returned within 30 days of receipt at no cost to you. Please start a return form here. A return shipping label will be provided to you at no cost. You will have the option of receiving a replacement item or receiving a refund for the defective item.

Non-defective Accessories
Non-defective items that are not firearms or ammunition may be returned within 30 days of receipt, however, you will be responsible for all return shipping costs. Items must be unused and in 100% original condition with all labels, papers, and packaging materials intact. Please call 1-518-768-10111 to obtain a return authorization (RA) number and begin the return process.